Before they upgraded to Dynamics CRM, the City of London didn’t have the management information needed to build their organization. The City of London had multiple needs including events, call center and elections data. They needed a system that could meet all of their needs and eventually selected Microsoft Dynamics CRM.
After the implementation of Dynamics CRM, it turned the entire organization around. By consolidating disparate data sources into one central tool the City of London is now better able to manage their business. This can be extended further by integrating your Dynamics ERP solution with Dynamics CRM. At WatServ, we make it easier to integrate your CRM and ERP systems.
Learn more about how you can reap the benefits of Microsoft Dynamics CRM.