Image by NBA’s OKC Thunder.

A Microsoft Dynamics ERP solution has the potential to do great things for your business. While some businesses focus on increasing profit margins, others use Dynamics to help them achieve a greater cause. Here are a few examples of organizations that use Dynamics to make their user community better, simply better:

NBA’s Oklahoma City Thunder

“Our vision was to make the Thunder the most fan-centric organization in professional sports,” said Scott Loft, vice president of Ticket Sales, Retention and Database Operations for Oklahoma City Thunder.

NBA’s Oklahoma City Thunder ball club started in 2008 and it has become one of the most successful NBA team today. To get to where they are, they implemented a strategy that focused on their fans.

The Thunder owners used Microsoft Dynamics CRM to personalize the fans’ experience. CRM provided them with a complete view of the franchise’s guests. They were able to monitor guests through social media and provide feedback through online surveys. With these results, they were able to make the proper improvements to their operation.

United Way Worldwide

“Thanks to the efficiencies we gained, our worldwide team was able to expand its role to take on the duties of the now larger and more complex organization, without needing to add additional staff”, says Keightly.

United Way Worldwide (UWW) is the head organization for more than 1,800 United Ways around the world. Their mission is to work towards a long-lasting community change and mobilizing the caring power of communities worldwide.

United Way Worldwide strived to operate effectively as possible to better support the communities they serve. They implemented Microsoft Dynamics GP in order to gain greater flexibility and reporting ability. They used these benefits to manage the funds for construction of the Mary Gates Learning Center, a new training center for UWW. Dynamics GP helped them gain better control of budgeting projects and enhanced their accounting capabilities.

Feeding America

It is our responsibility to ensure preparedness for disaster response and relief, so that we can move food to affected areas as quickly as possible and stay as long as our help is needed, said Matt Knott, Chief Operating Officer at Feeding America

Feeding America is the leading hunger-relief charity in the United States. They support about 61,000 charitable agencies, 70,000 programs, and distribute over 2.5 billion pounds of food to more than 200 food banks.

With about 3 billion pounds of food needed to be distributed, Feeding America relies on Microsoft Dynamics NAV as their ERP solution. Dynamics NAV automates their entire supply chain system so it runs more smoothly. Feeding America used NAV to standardize their packaging process so they can quickly ship food to where it is needed to go. Thanks to Microsoft Dynamics, food donations are made on time and ready for the people who need it the most.

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