The popularity of cloud computing has skyrocketed in the recent years, where companies are migrating from on-premises to cloud services. In fact, only about 30% of businesses plan to keep most of their ERP systems on-premises. For those companies that resist the cloud they are likely doing so because of the fear of security risks. However, on-premise deployments doesn’t guarantee security. In the near future, it is not likely that we will hear phrases like “why should I migrate to the cloud” but rather “what options do I have when moving to the cloud”. Cloud computing can significantly decrease the upfront and ongoing costs over an on-premise deployment, and many businesses are motivated to shift the cost from a capital expense to an operating expense.
Public Cloud (Platform as a Service, PaaS): The public cloud, also referred as PaaS, offers a computer platform as a service that charges a prescription fee. With that said, it is a generalist commoditized anonymous solution that is standardized to fit companies that are looking for a default system. A default system is difficult to customize, therefore it is much like shopping for a one-sized t-shirt and hope that you can fit in it.
Private Cloud: With this model, the infrastructure is deployed solely for a single organization, either stored in-house or outsourced to a third-party organization, like WatServ. Public cloud is more than a platform as a service. We are a specialist solution designed for a specific company with high touch support, name support, and to fit their specific requirements.
One of the challenges that all cloud hosting companies face is managing unscheduled downtime. A study shows that a minute of data centre outage costs $11,000 for companies where data centre is core to the business. This is another factor that differentiates between a public and a private cloud. For instance, Microsoft Azure offers a 99.9% uptime while WatServ guarantees a 99.99% uptime. It may not seem like a big difference just by looking at the percentages. When you convert percentages to duration on a yearly basis we see that Microsoft Azure’s downtime would equal to 8.76 hours while our downtime is only 52 minutes per year. That is a huge difference!
As mentioned earlier, another advantage that we have over the public cloud is the quality of our service and support. Our high touch support is about making sure our clients have access to their Microsoft Dynamics ERP. It is not just about uptime for us. Public cloud providers are focused on infrastructure uptime. Here is an example of how our team helped one of our clients on part of their on-premise hardware that we do not support.
“Just a quick thanks to Mukesh, Mike and your team who helped us out today and unravelled the mysteries of our Cisco firewall to get us back on the web. Their help was very much appreciated! It’s amazing how crippled you can feel without network access and how easily it is taken for granted when it runs smoothly.
Manager, Production, Print and I.T.
Finally, if a customer ever needs to call us about any inquiry or concern, they will be able to enjoy our “named” support. No more help centre where you have a different person assisting you each time you call. We will know who you are the moment we pick up the phone. Saving time and frustration can significantly increase the efficiency of your business!
If you are interested further in our service, please contact us! We will be happy to assist you.