Meet your objectives, eliminate current pain points, and execute flawlessly.
WatServ’s offers a wide range of services to make your Office 365 experience challenge free from setup to management.
Need an Office 365 strategy that fits your unique business?
Need an Office 365 expert to execute your migration to the cloud?
Need ongoing IT management and premium support for Office 365?
WatServ’s Advisory Services for Office 365
Get a customized Office 365 deployment strategy and roadmap that fits your unique business.
No matter the size of your organization or workforce we can advise you on best-practices on governance, security, on-boarding, and cost-optimization so that you can successfully deploy Office 365 across your organization with 100% user adoption.
WatServ’s Professional Services for Office 365
Are your IT resources limited? Our team of cloud experts can implement Office 365 for you.
Assessment & Planning
Our Office 365 experts routinely handled complex migration scenarios. They’ll provide a detailed security assessment aligned with your business requirements and licensing needs.
Migrations & Deployments
From Cutover and Staged Mailbox Migrations to SharePoint Migrations we can handle all the heavy lifting for you. Email security, archiving, and Cloud Access Security Broker provides added peace of mind across your Office 365 implementation.
Education & Training
Our Office 365 expert provide Admin mentorships, basic Admin and End-User training. As Office 365 evolves we’ll brief you on new features and always educate on Security Threat Awareness.
WatServ’s Managed Services for Office 365
Do you need ongoing IT services? We can managed and support your organizations Office 365.
From installations and setup to advanced technical troubleshooting we can provide your organization trustworthy IT service that you can depend on.
Our cloud experts will managed your Office 365 tenant, move accounts and licenses, add new products, and optimize product plans for your specific needs.
24x7 TECHNICAL SUPPORT
If any issues arise our team of Office 365 experts will remotely analyze and identify the cause, build a solution and test it to ensure it’s fully resolved.
Supported Office 365 Products
- Office 365 mailbox migration
- Recipient configuration (mailbox permissions, mail forwarding, shared mailbox, Distribution Lists and Public Folders)
- Autodiscover configuration
- Permissions and user groups
- Configuration of external users
Skype for Business Online
- Installation and contact creation
- Does not include VOIP setup and configuration
Microsoft Office ProPlus*
- Assistance for installation and setup
*IMPORTANT NOTE: Technical Support for Office 365 does not include troubleshooting third-party services or add-ons.
Service Configuration Failure Issues
- Domain setup, verification and delegation
Service Configuration Issues
- Single sign-on (SSO)
- Active Directory synchronization – ADFS and Azure Connect
- Single Sign-on
- Domain verification
- Outlook connectivity
- Transport rules
- Exchange control panel
- DNS manager and delegation
- Site collections
- Quota management
- User Group management
- Vanity domain
Visio and Project Issues
- Assistance with installation and activation
- Troubleshooting error messages related to product
Skype for Business
- Contact creation