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Our Team

Ready to digitally transform your business? WatServ’s team is here to help.

With clever minds and a track record to back it, our team is our biggest advantage.

Over the years, we have curated a highly skilled team of cloud experts who are leaders in their respective fields. At all levels, and at every touch point, you can expect superior service, clever solutions and an unmatched track record – advantages that will help your business grow.

Numrah
 Irfan

VP, Client Success
Watserv VP, Client Success, Numrah Irfan

Dave
 Lacey

Chief Executive Officer
Dave Lacey is Chief Executive Officer at Cloud Management Services Company WatServ

Mark
 Denham

EVP, Finance & Administration
Watserv EVP Finance & Operations, Mark Denham

Randy
 Mizzoni

SVP, Sales & Partnerships
Watserv SVP, Sales & Marketing, Randy Mizzoni

Alex
 Stephen

SVP, Services & Delivery
Alex Stephen Web

Lauren
 Kerhoulas

Director, Marketing
Watserv Director, Marketing, Lauren Kerhoulas

Gary
 Lo

VP, Product Management
Gary Lo | VP, Product Management at WatServ

Aleks
 Hara

Director, Partnerships
Watserv Director, Cloud Services Sales, Aleks Hara

Stephanie
 MacKenzie

HR Administrator
Watserv HR Administrator, Stephanie MacKenzie

Miguel
 Silva

Manager, Cloud Solutions Engineering
Watserv Team Lead, Engineering, Miguel Silva

Mike
 Coccimiglio

Director, Managed Services Solutions
Watserv VP, Director, Managed Services Solutions, Mike Coccimiglio
Watserv VP, Client Success, Numrah Irfan

Numrah joined WatServ in 2019 with the goal of delivering a client success program focused on improving the client experience, achieving value for clients and building lasting relationships. Backed by 12+ years of senior leadership experience, Numrah previously supported the development and implementation of a Customer Success and Experience program for the world’s third largest fintech. She also spent time at Deloitte leading business transformations with a focus on organizational effectiveness, enterprise change and mergers and acquisitions. Numrah has a strong track record of delivering results from strategy design to technical delivery and she is an experienced people leader. Numrah has a Bachelors of Science in Psychology from the University of Toronto and a Masters of Arts in Industrial Organizational Psychology from the University of Guelph.

Dave Lacey is Chief Executive Officer at Cloud Management Services Company WatServ

Dave has been part of the Brookfield family for over a decade. Prior to joining WatServ, Dave was President & CEO of RPS Real Property Solutions. He also previously helped to found three startups in the financial services and technology sectors and he co-managed a $75m FinTech fund while at Dorset Partners and Borealis. Dave serves on various boards, including National Enactus and the Ontario Children’s Wish Foundation. Dave holds a BA from the University of Western Ontario and is an MBA graduate from Wilfrid Laurier University.  

Watserv EVP Finance & Operations, Mark Denham

Mark is an experienced finance and operations leader. With proven success in developing and executing organic and acquisitive growth strategies, Mark has worked on a variety of start-up, carve-out and restructuring opportunities. At WatServ, Mark leads Accounting, Finance, HR and Legal, where he believes in building teams that have a deep understanding of the business and enabling collaboration to achieve growth. Prior to joining WatServ, Mark spent more than 15 years working for various Brookfield Business Partners portfolio companies. His career also includes experience as Director of Finance of an Internet start-up and several years at Ernst & Young and Grant Thornton. Mark is a CPA, CA and holds a BBA from Wilfrid Laurier University.  

Watserv SVP, Sales & Marketing, Randy Mizzoni

With over 35 years of experience in IT management and execution delivery, Randy brings visionary leadership to WatServ’s executive team and is responsible for new business development. Prior to joining WatServ, Randy was the Vice President of Business Relationship Management at Brookfield, BCO Services. He has also held positions at IBM Canada and Hewlett Packard Canada. Randy offers extensive knowledge of IT service delivery management, contracting and negotiations, governance and organization building.  

Watserv Director, Marketing, Lauren Kerhoulas

Responsible for leading WatServ’s strategic marketing activities, Lauren joined the company in 2018. Lauren comes from an affiliate Brookfield company where she was responsible for brand management, digital marketing, product development and more. Prior to joining the Brookfield family, Lauren held several marketing and public relations positions over the course of a decade with companies like Xerox, AMI (a multi-media broadcast organization) and Perennial Design (a retail experience firm). In addition to a BA in Communications from Wilfred Laurier University, Lauren has completed certificates in digital, social and interactive marketing. 

Gary Lo | VP, Product Management at WatServ

With more than 15 years of experience working with B2B & B2C technology companies, Gary has a strong track record for launching new products and driving growth. As the VP of Product at WatServ, he is responsible for defining and executing the company’s product vision to deliver superior business results for our customers. Prior to joining WatServ, Gary served as Product Director at Trapeze Group, a leading technology provider of people transportation solutions. Before that, he held product and business leadership roles in the telecommunications space at Rogers Communications, Openet (now Amdocs), BlackBerry and Redknee (now Optiva). Gary earned his Bachelor of Applied Science (Computer Engineering) from the University of Waterloo.

Watserv Director, Cloud Services Sales, Aleks Hara

Before joining WatServ in 2019, Aleks spent five years at Softchoice, working exclusively with Microsoft cloud technologies including Azure and Office 365. Using a consultative and tailored approach, Aleks helped organizations of all sizes adopt the cloud, conduct efficient migrations, and run a secure, nimble, and disaster-proofed IT infrastructure. Prior to Softchoice, Aleks spent six years at Intact Insurance focusing on innovative quoting, underwriting and claims processing. At WatServ, he is focused on new business development and brings a deep understanding of what it takes to execute on time, on budget and with the most benefits for the client, as well as how technology can help businesses succeed.

Watserv HR Administrator, Stephanie MacKenzie

With many years of experience working at startups and small to medium enterprises, Stephanie has expertise in providing human resources and office management services. Stephanie joined WatServ in 2018, where she is responsible for talent acquisition, onboarding, compensation, performance management, compliance and policy and procedure development and implementation. Stephanie has a degree in Human Resources Management from Ryerson University and a diploma in Business Administration. 

Watserv Team Lead, Engineering, Miguel Silva

An experienced, multilingual IT infrastructure manager with a proven track record of success, Miguel works cross-functionally between WatServ’s solution architect and support teams to help manage infrastructure and support services delivery. This includes cloud technology improvement research, development and optimization and advising on cloud architecture and pricing. With experience in IT budget management, business planning, change management, QA and service desk management, Miguel brings extensive insight into business drivers and helps our clients develop IT strategies that align their IT infrastructure function with business requirements. 

Watserv VP, Director, Managed Services Solutions, Mike Coccimiglio

As WatServ’s first employee, Mike has been with the company since the cloud was in its infancy. Responsible for the infrastructure and application support teams, as well as daily operations, Mike is passionate about increasing efficiencies using technology. With a 15-year history in IT, Mike previously worked in large corporate settings including OpenText. Mike oversees a global team of service delivery experts and his approach is to provide multiple paths for customers to achieve their ideal outcome.

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