WatServ’s team began by assessing the situation, starting with a review of the requirements prepared by the VAR partner for Dynamics AX implementation. Our team then developed an infrastructure design that would support 200 initial users performing core business functions, with room to increase users as more functionalities were added. Finally, a solution was created for the overall infrastructure and database design that would support high transaction volumes, while always ensuring optimal performance.

From there, WatServ got to work building the private cloud environment. This involved working closely with Bartell Drugs and the VAR partner to:

• ensure the solution would meet its intended results;
• test and optimize its performance and stability
• accommodate functionality and business process requests

Once the build was complete, phase 1 of the implementation went live for 200 AX users. This phase focused on back office. Next, phase 2 rolled out, which focused on retail services including POS and warehouse handhelds, as well as performance optimization and stabilization. During this time, WatServ also conducted an optimization exercise that resulted in an approximately 30% cost reduction per user of their managed services solution.