Skip to content

Careers

WatServ is always looking for the next clever mind.

Where great minds meet exciting opportunities.

Looking for a new career where ambitious people, innovative technology and an inclusive team environment intersect? Review our career opportunities below and see why WatServ is a great place to grow.

Why Choose WatServ?

Health
Benefits

Get comprehensive health coverage including prescription drugs, dental, vision care, life insurance and more.

Volunteer & Anniversary Days

Get paid time away from the office to volunteer for a cause that matters to you and to celebrate your employment anniversary.

Flex Hours & Work from Home

Enjoy freedom and work-life balance thanks to our flexible work hours and work from home options.

Learning & Development

Benefit from funding for educational courses, training and certifications to accelerate your personal growth.

RRSP/DPSP Program

When you join our program, we will match your contributions for each year of employment.

Committed to Diversity & Inclusion

We show this in many ways, such as our membership to The WIT Network, a group supporting women’s careers in tech.

Career Opportunities

WatServ is an equal opportunity employer who recognizes and values diversity and inclusion. Upon request, WatServ will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and/or assessments.

Please send inquiries to careers@watserv.com

Role: Marketing Specialist
Reports to: Director of Marketing
Job Type: Full-time

Reporting to the Director of Marketing, the Marketing Specialist will be responsible for creative development of branded communication and digital marketing. The successful candidate will possess strong design skills, maintain brand integrity and ensure timely delivery and support of all print and digital communications. The individual is a self-starter who possesses strong organization and teamwork capabilities and meets strict deadlines. They excel in creative thinking/problem solving, execution and are committed to looking for new and/or innovative ways to communicate through various digital channels with a passion for driving results.

Key Responsibilities

Design and Communications

  • Serve as the point person for the day-to-day delivery of creative and marketing projects
  • Interpret creative and marketing briefs into conceptual ideas and can produce innovative, results-oriented solutions
  • Design and execute various digital and print materials, including web & social media assets, digital ads, brochures, product sheets, case studies, and PowerPoint presentations
  • Maintain and oversee brand guidelines and ensure brand standards are respected and applied to all graphic elements
  • Maintain marketing repository of all assets
    Develop all creative assets for tradeshows, partner and WatServ events
    Collaborate with key internal teams (sales, marketing, cloud solutions) to spread key brand messages.

Digital Marketing

  • Build components for digital campaigns including web, email, social and landing pages that are focused on client acquisition and retention
  • Manage and continuously improve the corporate website including SEO, UX, content and general updates
  • Assist and contribute to social media marketing
  • Continuously monitor the performance and analytics of various assets via Google Analytics, email marketing and social media marketing reporting dashboards
  • Collaborate with the team to create and execute effective marketing campaigns, including email marketing automation adhering to anti-spam legislations
  • Support marketing project development through idea generation, recommendations, and plans to contribute to the optimization of marketing strategies

Project and Vendor Management

  • Assist with the implementation, coordination and logistics for local and international trade shows/events
  • Liaise with external vendors (printers, partner account executives etc.)

Skills & Attributes

  • A strategic mindset focused on execution, delivering high-value results
  • Strong experience with the designing and executing marketing material for print and digital
  • Entrepreneurial spirit, insatiable curiosity and desire for continuous learning
  • Superior organization and communication skills (both verbal and written)
  • Highly motivated self-starter with a can-do attitude; comfortable working with a small team
  • Flexibility and responsiveness to changing priorities while maintaining attention to detail

Technical Skill Requirements

  • Extensive knowledge of Adobe Creative Cloud (Illustrator, InDesign, Photoshop, Premiere, After Effects, Canva, Adobe Spark)
  • Understands the fundamentals of SEO and online advertising
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

Experience with:

  • Analytics Platforms: (Google Analytics, HubSpot Analytics & Reporting, etc.)
  • Marketing Platforms (WordPress, HubSpot, Eventbrite, Survey Monkey, etc.)
  • Video Content Creation: (Videolicious, BombBomb, etc.)
  • Comfortable with social media platforms with an understanding of the principles and practices of social media marketing, including paid social to drive traffic to the website and to generate leads.

Qualifications

  • Post-Secondary education; University/ College Diploma in Marketing, Communications
  • At least 3-5 years of experience in creative design, marketing and communications
  • Understanding of advanced design principles, copywriting, marketing fundamentals, campaign development, lead gen and marketing promotion

About WatServ

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

Use your knowledge, skills and drive to build a successful career with WatServ – APPLY NOW!

About WatServ
WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

The Opportunity
WatServ is seeking an experienced Database Administrator in the Southern Ontario region. Reporting to the Director of Managed Service Solutions and working with a dynamic team, you will be responsible for installation, patch, configuration, maintaining and monitoring the SQL Server to ensure each customer contract is being fulfilled. You will also be expected to trouble shoot related issues, provide database consultation to other teams and management, establish and maintain written best practices and operational procedures, and maintain database security while ensuring appropriate access to the SQL Server. The role will also include rotational 7×24 on-call schedule to monitor alerts/notifications.

Basic Qualification

  • 5 years experience
  • A strong communicator both in written and verbal communication

Responsibilities

  • Installation, patching, and configuration of SQL Server instance with MS best practices and underlying applications
  • Setup and configuration of SQL server maintenance plans and SQL jobs • Setup SQL server critical alerts/notifications
  • Maintain database security and ensure appropriate access
  • Regular reviews of SQL Server to ensure SQL Server and its components perform the activities optimally within the underlying hardware.
  • Review and re-configure new databases and SQL agent jobs; Research on questionable issues, find, and implement solutions, report findings to relevant team, creating tickets if necessary
  • Daily SQL server operational support such as backup, restore, refresh of PreProd database, customer SQL job creation/modification/execution, backup reports, database usage reports, user creation/modification/permissions, license reports, server related objects creation such as linked servers.
  • Perform performance analysis, database upgrade, migration, and upgrade
  • Work with system and application admins to troubleshoot database related issues
  • Provide database consultation to other teams and management
  • Establish and maintain written best practices and operational procedures; follow SQL Server related new technology, learn, test, and apply to the WatServ environment appropriately
  • Monitoring of SQL Server security vulnerability and workaround/patch information and advice to ensure underlying SQL instances are running in the latest possible patch against SQL breaching

Technical Requirements

  • Support of SQL Server versions 2008, 2012, 2014 and 2016 including: Database Engine, Integration Services, Reporting Services, Analysis Services, Azure database, and Power BI
  • Support of SQL Server database high available strategies such as failover cluster, replication, AlwaysOn, mirroring, log shipping, and DR recovery strategies
  • SQL Server tuning using Profiler, trace, extended event, query plans, Index Tuning Wizard, Dynamic Management Views and Functions (DMVs), and other third-party tools
  • Develop SQL jobs, T-SQL stored procedures, functions, Powershell scripts, batch scripts to support internal/external processes and improve system performance
  • Thorough understanding Microsoft SQL Server database concepts, functions, features, and principles
  • Knowledge of T-SQL, Powershell scripting, SQL Server system tables, dynamic views/functions, stored procedures and functions
  • Understand Windows operating system, AD, DNS, backup/restore and storage. • Understand data-mapping and logical and physical data modeling
  • Understand and develop integration packages through SSIS
  • Public Cloud database platform offerings (AWS, Azure, Google)

Benefits
As the successful candidate, you’ll be rewarded with a highly competitive salary that is commensurate with your experience, skills, and qualifications. You’ll also receive a comprehensive employee benefits plan and experience a close-knit and supportive culture. WatServ is an innovative company that understands that today’s technology is tomorrow’s architecture. We’re excited to use the newest technology and adapt quickly to industry trends. As an employer, we want to offer our team a rewarding and challenging career with lots of growth potential.

Accommodations
Watserv welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Use your knowledge, skills and drive to build a successful career with WatServ – APPLY NOW!

About WatServ
WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

The Opportunity
WatServ is seeking an experienced Project Manager in the Southern Ontario region. Reporting to the Director of Service Delivery and working with a dynamic team, you will be responsible for overseeing client project management to ensure high customer satisfaction through all stages of each project.

Responsibilities

  • Oversee client project management from initiation, planning, execution and monitoring & controlling phases.
  • Responsible for managing critical paths, risks, milestones, budgets & stakeholder expectations.
  • Develop and build relationships with clients to deliver holistic solutions that will increase WatServ’s share of wallet through Cloud application & infrastructure projects and advisory services
  • Coordinate with other departments to ensure all aspects of each project are compatible
  • Provide oversight and direction to implementation team to ensure the deployment meets the project specs and requirements.
  • Act as an internal quality control check for the project
  • Manage ongoing quality control and participate in quality issue resolution
  • Work on and complete multiple projects and deliverables with limited supervision, and work independently or in a small team environment.
  • Anticipate and proactively remediate project issues internally and with customers
  • Strive to consistently improve customer satisfaction, delivery times and service levels while reducing costs.
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
  • Understand interdependencies between technology, operations and business needs
  • Focus on customer needs, challenges & outcomes, leveraging industry insights & the Solutions Portfolio packaged offerings prioritized for your role.
  • Ensure high customer satisfaction by focusing on customer needs first, and managing, escalating, and/or orchestrating sales and delivery success through account-aligned resources, and technical teams
  • In partnership with the Director of Service Delivery, establish a Project Management framework based on industry best practices, customized to match WatServ’s specific needs.
  • Create and maintain a document library of reusable templates for managing full project lifecycle (Scope statement, WBS, RAID Log, Weekly/Monthly Project Reports, etc.)
  • In the absence of a formal Project Management Office, define requirements and establish key PMO functions around governance, schedule management, financial management, risk/issue/scope management, resource management, quality management, and communications management

Qualifications

  • Minimum 3 years experience managing complex IT project management in an external client-facing Project Manager role
  • In-depth knowledge of project management concepts, practices and techniques (Project Management certification preferred).
  • In-depth knowledge of project management life cycle, methodologies and support tools
  • Extensive experience managing infrastructure, information security, and private/public cloud projects.
  • Experience managing public cloud projects (Microsoft Azure, Google Cloud Platform, Amazon Web Services) is a definite plus.
  • Proven Leadership skills, with ability to drive results while cultivating a culture of collaboration and team work
  • C-level executive presentation skills
  • A strong communicator both in written and verbal communication
  • Self-motivated

Benefits
As the successful candidate, you’ll be rewarded with a highly competitive salary that is commensurate with your experience, skills, and qualifications. You’ll also receive a comprehensive employee benefits plan and experience a close-knit and supportive culture.

WatServ is an innovative company that understands that today’s technology is tomorrow’s architecture. We’re excited to use the newest technology and adapt quickly to industry trends. As an employer, we want to offer our team a rewarding and challenging career with lots of growth potential.

Accommodations
Watserv welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Use your knowledge, skills and drive to build a successful career with WatServ – APPLY NOW!

About WatServ
WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

The Opportunity
WatServ is currently seeking an experienced, full-time Systems Administrator in Toronto area. Reporting to the Technical Support Manager and working with a dynamic team, you’ll be responsible for deploying, managing, maintaining and monitoring server environments(virtual and physical), both internally and for customers. Maintenance and management of these environments will be critical for meeting Customer Service Level Agreements (SLAs) and expectations. You’ll also be involved in managing the internal systems for the company, including email, demo sites, and portals, etc. This is a great opportunity for candidates with networking administration skills and experience working with Windows Server Administration, Active Directory Administration, XenApp Administration, VMWare Administration and Public Cloud technology. Travel to local data centers may be required, and we’ll train you on all of our leading-edge technology. As a strong communicator (both written and verbal), you will also demonstrate experience with:

  • Azure deployment and management
  • Office 365 Administration
  • Change Management processes
  • Microsoft Server Operating Systems (installing, patching, monitoring, optimizing, etc)
  • Microsoft Active Directory Management
  • SQL administration (backups, restores, maintenance)
  • Exchange Administration
  • Current Hypervisor technologies (VMWare vSphere VM management, Hyper-V VM Management)
  • Troubleshooting server Hardware issues, vendor management for maintenance
  • Citrix XenApp farm management
  • Customer Support expertise
  • ITIL Framework

Previous experience with any or all of the Microsoft Business Solutions products is a definite bonus. Similarly, formal certifications in any of the following are preferred, but not required:

Benefits
As the successful candidate, you’ll be rewarded with a highly competitive salary that is commensurate with your experience, skills, and qualifications. You’ll also receive a comprehensive employee benefits plan. WatServ is an innovative company that understands that today’s technology is tomorrow’s architecture. We’re excited to use the newest technology and adapt quickly to industry trends. As an employer, we want to offer our team a rewarding and challenging career with lots of growth potential.

Accommodations
Watserv welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Use your knowledge, skills and drive to build a successful career with WatServ – APPLY NOW!

About WatServ
WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

Duties & Responsibilities

  • Ensure high customer satisfaction by focusing on customer needs first, and managing, escalating, and/or orchestrating sales and delivery success through account-aligned resources, and technical teams
  • Relationship manager, with a focus on smooth delivery of Managed Services operations for clients
  • Ensure that best practices for Incident, Change, and Problem Management are established, followed, and continuously improved
  • Oversee the delivery of daily, weekly, monthly and quarterly deliverables such as Service Level metrics, strategic initiatives and recommendations, etc.
  • Ensure that our customer SLA’s and other contractual agreements with customers are met
  • Tracking and improving Customer Satisfaction
  • Develop and build relationships with clients to deliver holistic solutions that will increase WatServ’s share of wallet through Cloud application & infrastructure projects and advisory services
  • Coordinate with other departments to ensure all aspects of service delivery run smoothly
  • Provide oversight and direction to Operations team to ensure the services meet defined service level agreements.
  • Strive to consistently improve customer satisfaction, delivery times and service levels while reducing costs.
  • Understand interdependencies between technology, operations and business needs
  • Focus on customer needs, challenges & outcomes, leveraging industry insights & the Solutions Portfolio packaged offerings prioritized for your role.
  • In partnership with the Director of Service Delivery, establish a Service Delivery Management framework based on industry best practices, customized to match WatServ’s specific needs.
  • Create and maintain a document library of reusable templates for managing Operational Delivery (Action Register, Issues Log, Monthly Operational Report, Root Cause Analysis, etc.)

Qualifications

  • Minimum 3 years of experience managing complex IT operational delivery in an external client-facing role
  • ITIL Foundations certified
  • In-depth knowledge of IT Service Management concepts and best practices
  • Expert skills in Incident Management, Problem Management and Change Management
  • Experience with ServiceNow and Logic Monitor
  • Previous experience in Project Management is an asset
  • Extensive experience managing infrastructure and private/public cloud operations
  • Exposure to public cloud projects (Microsoft Azure, Google Cloud Platform, Amazon Web Services) is a definite plus.
  • Experience with Microsoft Dynamics support is a plus
  • Microsoft Azure and/or Google Cloud Platform certifications a plus
  • Proven Leadership skills, with ability to drive results while cultivating a culture of collaboration and teamwork
  • C-level executive presentation skills
  • A strong communicator both in written and verbal communication
  • Self-motivated

Benefits
As the successful candidate, you’ll be rewarded with a highly competitive salary that is commensurate with your experience, skills, and qualifications. You’ll also receive a comprehensive employee benefits plan. WatServ is an innovative company that understands that today’s technology is tomorrow’s architecture. We’re excited to use the newest technology and adapt quickly to industry trends. As an employer, we want to offer our team a rewarding and challenging career with lots of growth potential.

Accommodations
Watserv welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Use your knowledge, skills and drive to build a successful career with WatServ – APPLY NOW!

About WatServ
WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

The Position
WatServ is seeking an experienced Project Manager in the Southern Ontario region. Reporting to the Director of Service Delivery and working with a dynamic team, you will be responsible for overseeing client project management to ensure high customer satisfaction through all stages of each project.

Primary Accountabilities For This Role Include:

  • Oversee client project management from initiation, planning, execution and monitoring & controlling phases.
  • Responsible for managing critical paths, risks, milestones, budgets & stakeholder expectations.
  • Develop and build relationships with clients to deliver holistic solutions that will increase WatServ’s share of wallet through Cloud application & infrastructure projects and advisory services.
  • Coordinate with other departments to ensure all aspects of each project are compatible
  • Provide oversight and direction to implementation team to ensure the deployment meets the project specs and requirements.
  • Act as an internal quality control check for the project
  • Manage ongoing quality control and participate in quality issue resolution
  • Work on and complete multiple projects and deliverables with limited supervision, and work independently or in a small team environment.
  • Anticipate and proactively mediate project issues internally and with customers
  • Strive to consistently improve customer satisfaction, delivery times and service levels while reducing costs.
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
  • Understand inter-dependencies between technology, operations and business needs
  • Focus on customer needs, challenges & outcomes, leveraging industry insights & the Solutions Portfolio packaged offerings prioritized for your role.
  • Ensure high customer satisfaction by focusing on customer needs first, and managing, escalating, and/or orchestrating sales and delivery success through account-aligned resources, and technical teams
  • In partnership with the Director of Service Delivery, establish a Project Management framework based on industry best practices, customized to match WatServ’s specific needs.
  • Create and maintain a document library of reusable templates for managing full project life cycle (Scope statement, WBS, RAID Log, Weekly/Monthly Project Reports, etc.).
  • In the absence of a formal Project Management Office, define requirements and establish key PMO functions around governance, schedule management, financial management, risk/issue/scope management, resource management, quality management, and communications management.

Education, & Experience Requirements

  • In-depth knowledge of project management concepts, practices and techniques (Project Management certification preferred).
  • In-depth knowledge of project management life cycle, methodologies and support tools
  • Extensive experience in managing infrastructure, information security, and private/public cloud projects.
  • Experience managing public cloud projects (Microsoft Azure, Google Cloud Platform, Amazon Web Services) is a definite plus.
  • Proven Leadership skills, with ability to drive results while cultivating a culture of collaboration and teamwork.
  • C-level executive presentation skills.
  • A strong communicator both in written and verbal communication.
  • Self-motivated.

Basic Qualifications

  • Minimum 3 years experience managing complex IT project management in an external client-facing Project Manager role.

Use your knowledge, skills and drive to build a successful career with WatServ – APPLY NOW!

Skip to content