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CCPA Notice

Overview

The California Consumer Privacy Act of 2018 (“CCPA”) becomes effective on January 1, 2020 and creates a variety of privacy rights to California consumers. We share the same information about our practices with everyone but use this notice to make disclosures required by the CCPA.

This notice includes the following parts:

  1. Transparency: We are transparent about how your personal information is collected, used, shared and sold.
  2. Control: We put you in control of your personal information, including requesting access and deleting your personal information.

Transparency

What Personal Information We Collect

You have the right to know what kinds of personal information WatServ is collecting and our business purposes for that collection.

WatServ collects data from you, through our interactions with you and through our website. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences. The data we collect depends on the context of your interactions with WatServ and the choices you make, including your privacy settings as stated on WatServ’s website privacy policy.

If you represent an organization, that utilizes Services or Products from WatServ, remember that WatServ acts as a processor of your services’ data and is not aware of its content. If not warned, therefor WatServ can’t be responsible for it, as state on WatServ’s service data privacy policy.*

If you are an end user of a WatServ product provided by your organization or if that organization provides you with access to WatServ products, your use of the WatServ products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to that organization’s privacy officer or similar position.

*Access to this document is restricted to WatServ’s Clients. Access to it should be requested by the usual communication method.

How We Use Your Personal Information

You have the right to know how personal information is obtained, how it is used, and our business purposes for that use.

We make this information available to our website visitors in WatServ’s website privacy policy.

How We Share Your Personal Information

You have the right to know if your personal information is shared with any third parties. We may share personal information to have Service Providers, as defined by the CCPA, perform services specified by written contract. In addition, we may share personal information with third parties for other notified purposes, as permitted by the CCPA.

We make this information available to our website visitors in WatServ’s website privacy policy.

We Do Not Sell Your Personal Information

You have the right to know whether your personal information is being sold. Your personal information is sold when it is shared with a third party for monetary or other valuable consideration for a purpose that is not a “business purposes” as set forth in the CCPA.

WatServ does not sell your personal information.

Control

Right to Know, Right to Receive, Right to Delete

You have the right to:

  • Know what specific pieces of personal information WatServ has collected and retained about you over the previous 12 months.
  • Receive a copy of your personal information.
  • Delete your personal information.

WatServ makes it easy for you to exercise your rights. For any request mentioned above, please contact our Privacy Officer by telephone, e-mail, or postal mail using the contact information provided below:

WatServ Privacy Officer
WatServ Inc.
39 Wynford Drive,
Toronto,
ON M3C 3K5

Phone: +1 (416) 386-6001
E-mail: privacy@watserv.com

Right to “Opt-out” of “Sale”

WatServ does not sell your personal information, so we do not offer an opt out.

Benefits to You

Financial Incentives

The CCPA allows businesses to offer consumers financial incentives for sharing personal information. For example, a business can offer a rewards program or provide a premium service to consumers as compensation for their personal information. Where WatServ offers these programs, your participation is optional, your participation will be subject to any applicable terms, and you may withdraw at any time.

 

Non-Discrimination

The CCPA prohibits businesses from discriminating against you for exercising your rights under the law. Such discrimination may include denying a good or service, providing a different level or quality of service, or charging different prices. The CCPA permits businesses to provide differing levels or quality or different prices where the business can demonstrate that the difference is reasonably related to the value to the business of the consumer’s personal information.

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