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Cloud Security Management Faces New Scrutiny With Increasing Use Of SaaS

By Tim Burrows, Account Sales Representative

August 11, 2021

The use of Software as a Service (SaaS) has grown dramatically in recent years and the Covid-19 pandemic showed just how important it can be to have access to all your systems from any location, but it can require an extension to your existing processes related to Cloud Security Management. Over the past year, companies with very specific software installations on-site (inside an office) faced a difficult time as lockdowns and stay-at-home orders prevented employees accessing their usual workplace.

The advantage of using a tool like Office 365 instead of local installations of Office have become clear in this new, more flexible, work environment, but at the same time this has led to new questions about Cloud Security Management and the role that security needs to play – not just for data, but also applications.

Security Magazine recently published a feature exploring this issue. In the article they quoted the industry analyst Gartner predicting that through to 2025, 99% of cloud security incidents will be due to issues that are the customer’s fault. Companies like Watserv have worked for years to help clients configure their cloud systems in a way that is optimal, but also secure. However, as we see a much greater use of SaaS there is also a need for the users to be educated about their responsibility to not leak the same data we have been working so hard to protect for several years.

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The Security Magazine feature includes some tips on initiating a new Cloud Security Management plan that includes SaaS and they include several pointers, such as:

  • Invest in a scalable approach: check that the tools or services you are already using can scale as more – or all – of your business tools move into the cloud
  • Recognize that this is not just the same cloud security issue: you may have secured your data, but remote access to applications needs a fresh look to ensure your existing security will work in this environment.
  • Take ownership with the IT team: your business team are using the tools and they might not be used to full-on security scrutiny by IT – work with them and make it clear why you need to check the way applications are used.

As we enter further into this post-pandemic environment we will see an expansion in how companies use the cloud and therefore Cloud Security Management will come to the forefront as an area that needs greater focus.

Watserv can help to manage and secure your cloud configuration, but we can also offer advice on best practice once most of your business applications also function in the cloud. There is no one-size-fits-all solution, but there are general practices that can ensure your SaaS applications as safe as your other cloud services.

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WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with 1000’s of users connecting from around the world, WatServ is always on. For more information, please visit

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at

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