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COVID-19 Update from WatServ

By WatServ
March 18, 2020

As we all continue to monitor the ongoing events of coronavirus (COVID-19) in Canada, WatServ has taken additional precautions, based on recommendations by the Government of Canada, to ensure the safety of our employees and clients: 

  • We’ve cancelled all non-essential travel.  
  • Anyone on our team who has recently traveled internationally will be self isolating. 
  • Our team is now working remotely from their home offices and our Toronto office has been temporarily closed.

WatServ has always had a geographically distributed workforce, remote work capabilities and an agile workplace culture, so you can continue to expect the highest levels of service from our team. Furthermore, WatServ has a strong degree of experience and cloud infrastructure is resilient, so your services continue to be stable and available – wherever you are in the world.  

In the days ahead, as we continue to limit in-person interactions, we’ll ensure effective operations by: 

  • Fostering open and honest communication: Now, more than ever, is a time to over-communicate rather than under-communicate and to openly share feedback, ideas, concerns and updates. 
  • Practicing “video on”: We will encourage the use of video conferencing for key meetings with our clients, where possible.  
  • Treating business not as usual: We understand that no business will be spared some degree of impact from this situation and we encourage you to reach out and share your business concerns with us openly and transparently. We will do our part to support your business through this difficult time.

Finally, many companies are currently implementing business continuity measures. If you require resources or information regarding technology preparedness, please reach out to us at support@watserv.com

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps organizations digitally transform through cloud technologies and managed services.

Serving clients as a trusted advisor since 2006, WatServ provides experience-tested, strategic solutions across all stages of the digital transformation journey. Clients choose WatServ to migrate infrastructure and applications to the cloud, secure critical data, implement disaster recovery, deploy virtual desktop, enable data-readiness for productivity solutions and manage IT environments.

Our clients span a broad range of industries, and we’re a global supplier of IT services for many Brookfield Portfolio Companies. To help our mid-size clients, we provide scalable offerings that simplify cloud adoption and drive business optimization. For enterprise clients, we co-create cloud solutions that enable stability and efficiency for complex IT tools and processes.

With more than 15 years of experience, WatServ has a track record of delivering quantifiable business results and a superior client experience. Ranked as one of Canada’s Top 100 Solution Providers for the last three years in a row, WatServ is always on.

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