Insights from DX3 Canada 2020

Insights from DX3 Canada 2020

By Aleks Hara, Director, Cloud Service Sales
March 16, 2020

On March 10, 2020, WatServ was pleased to attend DX3 2020, Canada’s largest retail, marketing and technology conference. Although day two of the conference was cancelled due to COVID-19 precautions, our team came away from the event with several insights.

In particular, DX3 painted a picture of the retail industry’s new landscape. Gone are the days when retailers simply had to open up shop and customers would come. Nowadays, customers expect retailers to come to them via personalized advertising and shopping experiences, unique and differentiated touchpoints and customer engagement in the places they’re already frequenting. Every retailer needs to be a technology company in order to survive and thrive in this fast, on-demand marketplace. Failing to connect meaningfully with customers usually ends poorly, as we saw with Forever 21.

So, how can a retailer create personalized experiences? How can they understand and connect with their customers authentically? The answer is data. Lots of data. And, lots of meaningful insights derived from the data.

Many of the exhibitors and sponsors at DX3 2020 were technology SaaS providers that offer solutions to ingest, digest and make sense of retailer data using things like artificial intelligence (AI), machine learning (ML), proprietary algorithms and other software-based innovations. They provide big companies, like Canadian Tire, with tools to make better business decisions, specifically by leveraging data and transforming it into meaningful insights. These insights can be used to drive new ideas for products and services, as well as spark ideas for unique ways of connecting with audiences.

However, for data analysis to work, a retailer must first collect and provide accurate and relevant data. Before it’s ever analyzed and put into algorithms, it’s got to be the right data. The trouble is many retailers aren’t using the latest ERP or CRM tools and either simply don’t capture enough data or don’t capture relevant data points. 

To combat this, many of the technology vendors we spoke with at DX3 discussed the idea that, when leveraging new technology, companies should take a “crawl, walk, run” approach:

  • Crawl– Implement foundational IT systems that capture, store and segment relevant data.
  • Walk– Add AI, ML and other software to make sense of the data and provide strategy going forward.
  • Run– Rely almost exclusively on software results to make quick and agile decisions.

How can WatServ help? At WatServ, we play an integral role in the early (“crawl”) stages of transforming and updating database capabilities. By offering cloud technology services – such as putting SQL and Dynamics in Azure – we empower retailers to embrace the latest technology tools, which they can then leverage to process and refine their data. The lessons we learned at DX3 reminded us that a strong foundation, like the ones we provide to our clients, is critical to data-driven business success.

Thank you to everyone we met at DX3.

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

Top 6 Most-Asked Questions About WatServ’s Partnership Program

Top 6 Most-Asked Questions About WatServ’s Partnership Program

By Jeff Ng, Director, Partnerships
February 25, 2020

2019 was an exciting year for WatServ, made even more so thanks to our incredible partners.

In fact, we have numerous partners to thank for helping us acquire new clients, including but not limited to:

We deeply value your support and appreciate you choosing us as your partner.

Last year, we were also able to attend several industry events to connect with potential partners and spread the word about cloud technologies and digital transformation. We enjoyed meeting new people and seeing familiar faces at Directions North America in Las Vegas, the IWLA Tech and Ops Conference in Columbus, the User Group Summit in Orlando and many more.

Throughout the year, we had several potential partners reach out to us with questions about our Partnership Program. As a result, we’ve put together this list of FAQs.

If your organization is interested in partnering with us, we hope the following information will provide you with valuable insight.

Six Frequently Asked Questions (FAQs) About WatServ’s Partnership Program

1. Who is WatServ’s Partnership Program Ideal for?

Our partners generally fall within one of two groups:

  1. Microsoft Dynamics partners seeking industry-leading hosted platforms for ERP and financial applications in either Azure or Hybrid-Cloud
  2. IT consultants helping clients with digital transformations. When cloud migration from on-premise or co-location facilities are part of the digital transformation, WatServ is positioned to deliver.

Partners choose us so they can remain focused on their core capabilities, while trusting us to deliver cloud-infrastructure and advanced managed service solutions. Working with WatServ means partners can leverage our deep experience with cloud migrations and be confident in our technical knowledge given the cloud’s rapid pace of change.

2. What models of engagement does WatServ offer?

We offer two engagement models:

  1. Direct Model – Under this model, we have a direct relationship with the end customer. The partner introduces WatServ to the end customer and we develop contracts, obligations and SLAs. After collecting payments, we remit a revenue-sharing amount back to the referring partner.
  2. White Label Model – Under this model, WatServ has no direct relationship with the end customer and instead acts as a sub-supplier for the partner. WatServ develops contractual obligations, including SLAs, and we bill and collect payments from the partner for the services we provide. Often, partners will “pass through” our benefits to the end customer. Additionally, the partner has flexibility over pricing and may choose to include a mark-up on WatServ’s services. WatServ provides partners with a discount on services, which is equivalent to the revenue-sharing amounts under the Direct model.

When evaluating alternative models, consider the following questions:

  • How would you like the end customer to view the WatServ-partner relationship? Under the white label model, some of our partners still choose to disclose to the end customer their sub-supplier relationship with us. In this case, they prefer the white label model to reduce billing complexity for the end customer.
  • Under the white label model, are you comfortable and able to assume payment obligations for the end customer?
  • How important is it to you to have access to the cloud environment without approval from the end customer (usually a consideration in terms of speed of access)? If it’s important, the white label model may be more appropriate, since you are contractually our customer.

Although the two aforementioned engagement models are the most common, WatServ is open to discussing other needs and requirements.

3. Who owns the relationship with the end customer?

This will depend on the engagement model chosen.

Under the white label model, where WatServ has no direct relationship with the end customer, the partner will own the relationship with the end customer.

On the other hand, under the direct model arrangement, WatServ will own the relationship with the end customer, but only as it relates to the services we provide.

 

4. How does revenue sharing work between WatServ and the partner?

In exchange for partner-referred deals, WatServ will share specified revenues or margins with partners for the following services:
  1. One-time advisory, consulting and professional services;
  2. Private cloud hosting, inclusive of consumption and managed services;
  3. Public cloud managed services;
  4. Software licenses, on-premises type and application-related; and
  5. Value-added services provided by third-party firms.
For more details on specific percentage splits for revenue sharing, please contact us. Please note that WatServ shares private cloud consumption revenue with partners. However, public cloud consumption revenue is excluded from revenue sharing. WatServ also offers special bonuses to reward partners for referring larger-sized opportunities and to celebrate the first five deals closed upon joining the WatServ Partnership Program.

5. How are responsibilities and accountabilities split between the partner and WatServ?

The division of responsibilities and accountabilities are, at a high-level, shown in the following diagram:

 
 
 
 
 
 

WatServ designs, manages and maintains cloud infrastructure that the application(s) runs on, which is inclusive of networking through to runtime. Partners are responsible for the application and data layers.

6. Can you describe a typical opportunity lifecycle when working with WatServ?

At WatServ, we begin working with partners as early as possible in the opportunity lifecycle. This helps ensure accuracy and timeliness of work. The diagram below illustrates a typical opportunity lifecycle:

 
 
  1. Requirements Gathering – Upon learning of an opportunity, the partner shares cloud infrastructure requirements and specifications with WatServ. To facilitate the process, WatServ often provides a requirements questionnaire.
  2. Cloud Planning – After cloud requirements are finalized, WatServ custom-designs the cloud architecture to meet the required specifications. At this stage, WatServ produces indicative pricing, which can be presented to the end customer by either the partner or WatServ.
  3. Proposal Delivery and Acceptance by End Customer – In receipt of WatServ’s cloud solution, and often following additional conversations to resolve any questions, the end customer proceeds with the solution.
  4. Cloud Deploy – Coordinating with the partner, WatServ implements the cloud solution and helps the partner drive the project to go live.
  5. Cloud Maintain – Once the project has gone live and is in the post-implementation phase, WatServ transitions into maintenance mode, where we monitor, manage and continuously optimize the end customer’s cloud environment.

There you have it. Six of the most-asked questions about WatServ’s Partnership Program.

 

Want to learn more? Please reach out to info@watserv.com and member of our team will be in touch.

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

WatServ Achieves SOC 2 Certification for CloudOps Managed Services

WatServ Achieves SOC 2 Certification for CloudOps Managed Services

By WatServ
February 4, 2020
In December 2019, WatServ achieved SOC 2 certification for its CloudOps Managed Services based on an audit of its Type I report.

Developed by the American Institute of Certified Public Accountants (AICPA), SOC 2 is an auditing procedure that ensures service organizations manage customer data using controls for security, availability, processing integrity, confidentiality and privacy.

WatServ’s SOC 2 report focuses on the three trust service principles that are of greatest importance to our customers:

  • Security Principle: This principle addresses the protection of system resources against unauthorized access. Access controls help prevent potential system abuse, theft or unauthorized removal of data, misuse of software and improper alteration or disclosure of information. WatServ uses various tools and technologies to ensure our customers’ information and systems are protected. For instance, we use firewalls, two factor authentication and intrusion detection to help prevent security breaches that can lead to unauthorized access of systems and data.
  • Availability Principle: This principle addresses the accessibility of WatServ’s or customers’ systems, products or services, as stipulated by a contract or service level agreement (SLA). Actions WatServ takes to ensure availability include monitoring network performance and availability, as well as providing disaster recovery, site failover and security incident handling.
  • Confidentiality Principle: This principle addresses controls that aim to restrict the access and disclosure of confidential data. At WatServ, the controls we have in place to meet these criteria include encryption, data loss prevention, backups and more.

WatServ was awarded with a SOC 2 Type I report with an unqualified opinion and no exceptions – the highest possible achievement. The award comes after a lengthy process of reviewing our practices, collaborating with customers to understand their requirements, and documenting our processes, procedures and controls.

What Does this Mean for Our Customers?

This achievement demonstrates WatServ’s commitment to ensuring continued operational effectiveness and assurance.

WatServ has always partnered with services providers who are SOC 2 certified for services such as data center hosting. Our SOC 2 Type I report now confirms service excellence and control for all facets of our CloudOps Managed Services.

Want to learn more about our CloudOps Managed Services? Go now.

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

Top 5 Announcements Revealed at Microsoft Ignite 2019

Top 5 Announcements Revealed at Microsoft Ignite 2019

By Abe Kifle, Cloud Solutions Architect
November 15, 2019

This article was written by Abe Kifle, a WatServ Cloud Solutions Architect.

For over 10 years, I’ve been attending Microsoft Ignite, and its predecessor TechEd, and every year I come back inspired by the plethora of announcements and advancements made by Microsoft. 

This year was no different, with more than 150 announcements made at Ignite 2019 over the course of 5 days. 

Looking back at the announcements, here are my top 5 picks:

1. Azure Arc

Out of the many announcements Satya Nadella made during his Vision keynote speech, the one that drew the loudest applause by far was Azure Arc – and for good reason. 

Imagine deploying Azure services and management anywhere – on-prem, Edge, or other Cloud – just as you would do inside Azure to Azure resources. Thats what Azure Arc does. Not only can you deploy services anywhere, but you can also manage, apply policiesand leverage services like Azure Security Center, Azure Sentinel, etc. With Azure Arc, enterprises will have a single glass pane to simplify the management of their complex and distributed environments. 

Microsoft’s Hybrid strategy (Azure Stack, ExpressRoute, AADConnect) was already well ahead of its competitors. With the addition of Azure Arc, as well as the new Azure Stack Hub, Azure Stack HCI and Azure Stack Edge, Microsoft is solidifying its leadership in the hybrid space. In fact, in several sessions I attended, I kept hearing from Microsoft: Unlike others, we believe hybrid is a permanent, not temporary, state.” 

WatServ will be testing Azure Arc in our environment and then helping our customers implement and take advantage of it. 

 

2. Azure Synapse

Another crowd-pleaser was the announcement of Azure Synapse. 

Azure Synapse is the next evolution of Azure SQL Data Warehouse. Azure Synapse brings together enterprise data warehousing and Big Data analytics. It gives customers the freedom to query data on their terms, using serverless on-demand or provisioned resources by combining data warehouses, data lakes and pipelines. 

Adding to the buzz, Microsoft showed a demo of Azure Synapse and it was able to query Petabyte scale dataset in less than 10 seconds.  

3. Project Silica

Microsoft also showcased a new media-storage medium that can survive for hundreds of years with its data intact.  

In an announcement that caught everyone by surprise, Microsoft revealed that it had collaborated with Warner Brothers to store and retrieve the entire 1978 Superman movie on a piece of glass. 

This is a proof of concept for “Project Silica,” a project at Microsoft that aims to use laser optics and AI to store data in quartz glass. 

Microsoft sees this solution as a way to drive down storage costs in the future. “One big thing we wanted to eliminate is this expensive cycle of moving and rewriting data to the next generation,” said a Microsoft lab director. “We really want something you can put on the shelf for 50 or 100 or 1,000 years and forget about until you need it.” 

4. Project Cortex

My next pick is Project Cortex. Project Cortex utilizes the Microsoft graph and various MS machine learning/AI models to help users understand organizational content. The content can be structured or unstructured, and Cortex tries to understand it and put it into context. This enables users to click deeper into the content type and ecosystem – whether it’s conversations, tables or documents – and benefit from deeper context applied to the content. 

The intent is to allow employees to quickly find information that’s spread across documents in Microsoft’s various services and make it available both through searches and algorithms in the form of hover-links inside Microsoft products like Office apps, Outlook and Teams. 

Project Cortex not only aims to make connections within MS systems, but also offers connectors using “Microsoft search” to use third-party repositories. 

Three high-level areas of focus include: 

  • Availability of knowledge and expertise for users 
  • Collection and organization of knowledge in a meaningful and contextual way 
  • Classification, protection and management of content 

5. Azure Stack, Rebranded

Azure Stack, which was announced three years ago, is a product that extends Azure services and capabilities on-premise. Microsoft has since evolved it, and Azure Stack has become a portfolio of services and capabilities of choice—from the datacenter to edge locations and remote offices.

a) Azure Stack Edge:
This is a cloud-managed appliance for edge compute, ML at the edge, IoT and network bursting to the cloud. At Ignite 2019, Microsoft announced and showcased a small, backpack-sized, batteryoperated edge device that could be used to process data and drone video.

b) Azure Stack HCI:
Here we see Microsoft getting into Hyper Converged Infrastructure (HCI), scalable virtualization and storage, which is useful in modernizing branch office computing. 

c) Azure Stack Hub:
This is the classic Azure Stack – fully-integrated, cloud-native applications using consistent Azure Services on-premise to meet regulatory or technical requirements. 

Conclusion:
While Microsoft Ignite may be over for another year, the excitement that began on November 3-8, 2019 will continue for months to come. At WatServ, we’re looking forward to implementing many of these great Microsoft technologies in our environment first, and then in many of our enterprise customers’ environments. 

Have a question or want to chat about my top picks? Get in touch!

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

Three Interesting Dynamics GP Takeaways from the 2019 User Group Summit

Three Interesting Dynamics GP Takeaways from the 2019 User Group Summit

By WatServ
October 30, 2019

Recap of the 2019 User Group Summit in Kissimmee, FL

The WatServ Team returned from the 2019 User Group Summit a little over a week ago, yet we’re still buzzing with energy from the conversations we had, and from what we heard and saw in the ever-evolving world of Microsoft Dynamics.

If you stopped by our booth, thank you! We were delighted to welcome so many faces, both familiar and new, as we launched our all-new Dynamics GP as a Service.

Another thank you goes out to our very own VP of Sales, Tyler Doerner, for his engaging talk on “How to take GP to the cloud without your users noticing”. We received so much positive feedback after his talk that we’ve decided to share his insights in a forthcoming e-book – stay tuned!

Having had a little over a week now to reflect on the conference, we’ve compiled our top three takeaways from 2019 User Group Summit that relate to Dynamics GP.

Three Interesting Dynamics GP Takeaways from the 2019 User Group Summit

 

 

1. Dynamics GP customers aren’t rushing to migrate to Dynamics 365 Business Central.

Although Microsoft offers Dynamics 365 Business Central as a cloud ERP offering for SMBs, we saw that most Dynamics GP customers aren’t rushing to migrate to it. They reported that this is due to the fact that there’s no direct upgrade path from GP to D365 and that they love their GP! They’re hesitant to re-invent their ISV solution (since the ISV community isn’t the same in D365) and they’re not keen on replacing their structured general ledger with a new dimensional ledger.

The outcome? This trend means that Dynamics GP customers are continuing to invest and maintain the ERP solution they know and love.

 

 

2. Dynamics GP customers are slowly willing to host their GP in the cloud instead of on premise.

That being said, Dynamics GP customers are showing an increased interest in hosting their GP applications in the cloud. They recognize the benefits of moving away from on-premise hosting to gain advantages of the cloud such as auto-scaling, recovery and back-up, advanced security, spend optimization and better access to analytics, cloud-native tools, logging processes, software freedom and much more.

Although SMBs face unique challenges that make migration to the cloud seem difficult, more and more companies are realizing that the benefits outweigh the effort needed to make the switch, and that – with the support of the right partner – moving to the cloud isn’t as hard as they thought it would be.

 

 

3. Dynamics GP Partners are faced with the challenge of building a hosting practice or finding a partner who knows both the application and infrastructure.

As more GP customers want to migrate to the cloud, Dynamics GP Partners are faced with the difficult decision of whether or not to offer managed hosting, in addition to their core services. Often times, the decision boils down to whether a company has internal resources and capacity to build a full-fledged hosting practice or whether they want to outsource the responsibilities so they can focus on their core service offerings.

At the conference, we were interested to learn that many Dynamics GP Partners are going the route of partnering with other providers who specialize in managed hosting – much like we do at WatServ. In fact, we had dozens of conversations with GP Partners on this topic and we were proud to showcase our experience as the largest global provider of hosting and advanced managed services for Microsoft Dynamics GP.

What is your take on these issues? And what changes do you foresee coming in 2020 as these trends either intensify or diminish?

To continue the conversation, or learn more about our Dynamics GP as a Service, get in touch today.

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

Visit WatServ at the 2019 User Group Summit

Visit WatServ at the 2019 User Group Summit

By WatServ
September 25, 2019
WatServ is pleased to be attending the 2019 User Group Summit on October 15-18, 2019 in Kissimmee, Florida. The User Group Summit is an annual conference for users of the Microsoft Business Applications platform, including Dynamics 365, AX, CRM, GP, BC/NAV, Power BI and more. Will you be there? If so, we’d love to meet you. Here’s where you can find us:
  • On the showroom floor at Booth #835 – Drop by to meet our team, schedule a consultation to learn how you can upgrade your GP to Azure and enter to win an exciting giveaway.
  • On the stage on Oct. 17 at 1:30pm – Our very own Tyler Doerner, VP of Sales, will be speaking about “How to take GP to the cloud without your users noticing” on Thursday, October 17 from 1:30-2:30 pm as part of the Dynamics GP track. Learn more.
  • On social media – Follow us on Twitter and LinkedIn as we live post about the event.
At the event, we will also be officially launching our Dynamics GP as a Service (GPaaS) offering. Dynamics GPaaS uniquely combines Dynamics GP with hosting on Azure and application support services to enable you to grow your business faster, scale more effectively and provide the best end-user experience. Learn more about Dynamics GPaaS. Want to meet our team? The following members will be at the conference:
  • Tyler Doerner, VP of Sales
  • Peggie Benn, Director of Client Success
  • Jeffrey Ng, Director of Partnerships
  • Lauren Kerhoulas, Director of Marketing
We can’t wait to see you at the User Group Summit.

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.