WatServ Achieves SOC 2 Certification for CloudOps Managed Services

WatServ Achieves SOC 2 Certification for CloudOps Managed Services

By WatServ
February 4, 2020
In December 2019, WatServ achieved SOC 2 certification for its CloudOps Managed Services based on an audit of its Type I report.

Developed by the American Institute of Certified Public Accountants (AICPA), SOC 2 is an auditing procedure that ensures service organizations manage customer data using controls for security, availability, processing integrity, confidentiality and privacy.

WatServ’s SOC 2 report focuses on the three trust service principles that are of greatest importance to our customers:

  • Security Principle: This principle addresses the protection of system resources against unauthorized access. Access controls help prevent potential system abuse, theft or unauthorized removal of data, misuse of software and improper alteration or disclosure of information. WatServ uses various tools and technologies to ensure our customers’ information and systems are protected. For instance, we use firewalls, two factor authentication and intrusion detection to help prevent security breaches that can lead to unauthorized access of systems and data.
  • Availability Principle: This principle addresses the accessibility of WatServ’s or customers’ systems, products or services, as stipulated by a contract or service level agreement (SLA). Actions WatServ takes to ensure availability include monitoring network performance and availability, as well as providing disaster recovery, site failover and security incident handling.
  • Confidentiality Principle: This principle addresses controls that aim to restrict the access and disclosure of confidential data. At WatServ, the controls we have in place to meet these criteria include encryption, data loss prevention, backups and more.

WatServ was awarded with a SOC 2 Type I report with an unqualified opinion and no exceptions – the highest possible achievement. The award comes after a lengthy process of reviewing our practices, collaborating with customers to understand their requirements, and documenting our processes, procedures and controls.

What Does this Mean for Our Customers?

This achievement demonstrates WatServ’s commitment to ensuring continued operational effectiveness and assurance.

WatServ has always partnered with services providers who are SOC 2 certified for services such as data center hosting. Our SOC 2 Type I report now confirms service excellence and control for all facets of our CloudOps Managed Services.

Want to learn more about our CloudOps Managed Services? Go now.

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

WatServ Adds Google Cloud to Its Suite of Solutions

WatServ Adds Google Cloud to Its Suite of Solutions

By WatServ
March 4, 2019

Toronto, ON, March 4, 2019 WatServ is proud to announce the company is now certified on Google Cloud Platform (GCP) and G Suite. As a reseller and service provider, this new partnership demonstrates WatServ’s commitment to providing customers with multi-cloud options and alternatives in an agile market where cloud strategies change with evolving business requirements.

As a leading next-gen Managed Services Provider specializing in multi-cloud solutions, our certified Google Cloud architects are ready to work with enterprises seeking to leverage Google Cloud’s secure, open, intelligent and transformative tools as they modernize for today’s digital world.

 

“GCP has all the components required to deliver significant value to WatServ’s customers,” said Kazim Somji, Chief Technology Officer at WatServ.

 
 

Fred Lee, Senior Manager, Digital Product Development at Royal LePage, Canada’s leading real estate company with a network of 18,000 real estate professionals in over 600 locations nationwide states, “Royal LePage needed to consolidate all the data we gather from internal and external sources, in order to prepare for an upcoming project to implement data analytics, machine learning and AI capabilities in our public website. By working with WatServ to integrate with Google Analytics and Google Cloud Platform, we were able to design and implement a solution that paves a way for intelligent services for users.”

WatServ’s mandate is to begin each client engagement with purpose. Our team invests the time to ask the right questions engaging the right stakeholders, resulting in the implementation of the right cloud solutions. GCP is one of WatServ’s cloud solutions.

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

WatServ Achieves Microsoft Gold Status for Cloud Platform Competency

WatServ Achieves Microsoft Gold Status for Cloud Platform Competency

By WatServ
January 7, 2019

Toronto, ON, January 7, 2019 — WatServ is proud to announce that the company has achieved the Gold status for Cloud Platform Competency for its use and expertise of Microsoft Azure. This certification allows WatServ to continue growing alongside our customers while leveraging Microsoft’s product stack and partner resources. The designation is awarded to Microsoft partners who have proven their expertise by successfully completing rigorous Microsoft Technical Assessments as well as maintaining core Microsoft Certified Professionals on staff.

Achieving the gold status for Cloud competency is an important recognition in today’s cloud market. Not only is this certification representative of WatServ’s significant customer volume within the Azure environment, but it also demonstrates the company’s deep engineering skills and technical knowledge in advising clients with increasingly complex cloud environments.


“WatServ works with a global network of enterprise clients who rely on the company’s knowledge of Azure and expertise to deliver creative cloud solutions and cloud strategy programs.”



WatServ’s mandate is to begin each client engagement with purpose. The company invests the time to ask the right questions to the right stakeholders, resulting in the implementation of the right cloud solutions. Dave Lacey, Chief Executive Officer of WatServ states, “WatServ works with a global network of enterprise clients who rely on the company’s knowledge of Azure and expertise to deliver creative cloud solutions and cloud strategy programs. The WatServ team has proven to be a reliable and skilled partner evidenced through the company’s industry experience, successful cloud implementations, and customer support programs. We are honoured to achieve the Gold Cloud Platform Competency for Microsoft Azure and look forward to working with our partners through their digital transformations.”

“By achieving a Gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Gavriella Schuster, corporate vice president, One Commercial Partner (OCP) at Microsoft Corp. “These partners have a deep expertise that puts them in the top of our partner ecosystem, and their proficiency will help customers drive innovative solutions.”

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.

WatServ Attains Microsoft Partner Network Silver Cloud Platform Competency

WatServ Attains Microsoft Partner Network Silver Cloud Platform Competency

By WatServ
June 17, 2016
WatServ is very proud to announce that we have attained Microsoft Partner Network Silver Cloud Platform competency. The Silver Cloud Platform competency is awarded to Microsoft Partners who have proven their level of expertise by successfully completing various Microsoft Technical Assessments as well as maintaining core Microsoft Certified Professionals on staff.  These partners must also submit extensive customer references that demonstrate successful projects, meet performance commitments and pass technology & sales assessments. “Our Microsoft Silver Cloud Platform competency demonstrates WatServ’s knowledge of the Microsoft product stack and our continued commitment to ensure our customers’ success,” said JB Overstreet, Cloud Services Programs Manager.

“This achievement truly showcases our expertise in today’s technology market.”

WatServ demonstrates best-in-class capability and market leadership through proven technology and customer commitment.​

About

WatServ is an IT solutions provider that helps clients digitally transform their business through cloud technologies and  services. Founded in 2006, WatServ specializes in providing hybrid and multi-cloud solutions and hosting complex, high-availability environments for enterprise-level applications. WatServ’s unique approach to planning, migrating and managing multi-cloud environments, plus premium 24x7x365 support, enables its global customers to focus on their core business. Relying on Microsoft and Google’s public clouds, in addition to its own private cloud, the company offers an ideal managed cloud environment engineered for security, reliability and performance. With offices in Canada and the United States, and with more than 10,000 users connecting from 30+ countries, WatServ is always on. For more information, please visit www.watserv.com.

WatServ is an affiliate of Brookfield Business Partners (BBU), a public company with majority ownership by Brookfield Asset Management Inc. and listed on the New York and Toronto Stock Exchange. More information about BBU is available at www.brookfield.com.